The experience of imprisonment can be devastating for the family, as well as for the person going to prison.
People going to prison often leave behind partners, children, parents, brothers and sisters, and close friends.
Imprisonment can create practical, emotional and financial problems, along with the shame and embarrassment that families may experience.
It can be hard to ask for support, and families can feel very isolated and alone during this time.
Family members are often fearful of what might happen to their loved one in prison, while understanding the prison system and how it works can be confusing and overwhelming.
Sentencing - The Initial Shock
Hearing your loved-one being sentenced to imprisonment can be a big shock.
If your friend or family member is given a prison sentence, they will be taken away by court officers immediately, and put into custody.
Family and friends are not normally able to say goodbye before the imprisoned person is taken away.
Try to say a quick goodbye beforehand while you have the chance.
If the sentencing occurred in the Local Court, there is a good chance that your criminal lawyer will lodge an ‘appeal’ and make a ‘bail application’ that same day.
A ‘bail application’ is an application to have your loved-one released from custody until the date of the appeal.
If the sentencing occurred in the District or Supreme Courts, it is much harder to make a sucessful ‘bail application’ and have your loved-one released the same day.
He or she will normally have to remain in custody until the date of the appeal.
The next few days can be the most heart-wrenching; particularly as it can be difficult to locate new ‘inmates’ before Corrective Services have processed and placed them; which can take several days.
However, your criminal lawyer can guide you on how to arrange a ‘prison visit’ so that you can see your loved-one as soon as possible.
Arranging the First Prison Visit
To find out where someone is in the prison system you will need the date of birth or their MIN.
Their MIN is a six digit number that’s given to an inmate when they enter prison in NSW for the first time.
This will be their identification number any time they are in prison in NSW.
Friends and Family should obtain this number from corrective services as soon as possible, and write it somewhere safe.
You can then call Sentence Administration on (02) 8346 1000 (9am-5pm Mon-Fri), or after hours (7 days until 10pm) on (02) 9289 5258, to locate him or her.
If you are visiting a maximum or medium security prison, make sure you ring to book a visit, then telephone again on the day to double check.
Even if you are visiting an inmate in a minimum security prison you may still have to book.
It is always best to call the prison before you visit.
Inmates are often moved with little or no notice, and visiting times can be cancelled suddenly when the Prison decides to keep all inmates in their cells (this is often called a “lock-down”).
List of Prisons
Table of NSW Correctional Centres | |||
Correctional Centre | Primary Security Classification | Other security classifications within the Centre | Telephone |
Balund-a (Tabulam) | Minimum | (02) 6660 8600 | |
Bathurst Correctional Complex | Medium | – also has a minimum security area – also a reception and screening centre |
(02) 6338 3282 |
Brewarrina (Yetta Dhinnakkal) Centre | Minimum | (02) 6874 4715 | |
Broken Hill Correctional Centre | Medium | – also has a minimum security area – also a reception and screening centre |
(08) 8082 6000 |
Cessnock Correctional Centre | Minimum | – also has a maximum security area – also a reception and screening centre |
(02) 4993 2333 |
Compulsory Drug Treatment Correctional Centre | Medium | (02) 9678 4283 | |
Cooma Correctional Centre | Medium | (02) 6455 0333 | |
Dawn de Loas Correctional Centre | Minimum | – has work release | (02) 9289 5339 | (02) 9289 5323 |
Dillwynia Correctional Centre (Windsor) | Medium | (02) 4582 2222 | |
Emu Plains Correctional Centre | Minimum | (02) 4735 0200 | |
Glen Innes Correctional Centre | Minimum | (02) 6730 0000 | |
Goulburn Correctional Centre | Maximum | – also has a minimum security area | (02) 4827 2222 |
Grafton Correctional Centre | Medium | – also has a minimum security area – also a reception and screening centre |
(02) 6642 0300 |
High Risk Management Correctional Centre | Maximum | (02) 4827 2222 | |
Ivanhoe (Warakirri) Centre | Minimum | (02) 6995 1403 | |
John Morony Correctional Centre (Windsor) | Medium | – also has a minimum security area | (02) 4582 2222 |
Junee Correctional Centre | Medium | – managed by The GEO Group – also has a minimum security area |
(02) 6924 3222 |
Kariong Juvenile Correctional Centre (Gosford) | Medium | – also a reception and screening centre | (02) 4340 3400 |
Lithgow Correctional Centre | Maximum | (02) 6350 2222 | |
Long Bay Correctional Complex | Maximum | (02) 8304 2000 | |
Long Bay Hospital | Maximum | (02) 8304 2000 | |
Mannus Correctional Complex (Tumbarumba) | Minimum | (02) 6941 0333 | |
Metropolitan Remand & Reception Centre (MRRC) | Maximum | – also a reception and screening centre | (02) 9289 5600 |
Metropolitan Special Programs Centre (MSPC) (Long Bay) | Maximum | – also has a minimum security area | (02) 8304 2000 |
Mid North Coast Correctional Centre (Kempsey) | Medium | – also has a minimum security area | (02) 6560 2700 |
Oberon Correctional Centre | Minimum | (02) 6335 5248 | |
Outer Metropolitan Multi Purpose Correctional Centre | Minimum | (02) 4582 2222 | |
Parklea Correctional Centre | Maximum | – managed by The GEO Group – also has minimum security area |
(02) 9678 4888 |
Silverwater Women’s Correctional Centre | Maximum | – also a reception and screening centre | (02) 9289 5100 |
South Coast Correctional Centre (Nowra) | Maximum, Medium and Minimum | – also has a minimum security section for women | (02) 4424 6000 |
St Heliers Correctional Centre (Muswellbrook) | Minimum | (02) 6542 4300 | |
Tabulam (Balund-a) | Minimum | (02) 6660 8600 | |
Tamworth Correctional Centre | Medium | – also has a minimum security area – also a reception and screening centre |
(02) 6766 4977 |
Wellington Correctional Centre | Minimum and Maximum | (02) 6840 2800 |
Travel to rural prisons can often be expensive and confusing.
Community Restorative Centre (CRC), which is a NSW community organisation, is dedicated to supporting people affected by the criminal justice system.
This includes low cost bus services to rural Correctional Centres where public transport is expensive or inadequate.
The bus service currently operates between Sydney and Berrima, Goulburn, Cessnock, Oberon, Junee, Bathurst, Lithgow, St Heliers and Kirkconnell Correctional Centres.
CRC provides many other important services as well as the weekend bus service which can be accessed by calling (02) 9288 8700.
Your Prison Visit
The first few times you visit a family member in prison can be stressful and confusing.
Most prisons allow up to four adults to visit at a time as well as children.
Taking children on visits can be stressful for all involved.
However, regular visits are very important for both inmates and their families.
Visits to correctional centres mean following very strict rules, it is important to understand the rules and follow them; visits will then be hassle-free and future visits won’t be jeopardised.
On your first visit, it is important to give yourself extra time as you will need to be given a Visitor Identification Number (VIN).
In order to get a VIN you will need over 100 points of ID as well as proof of address.
Call ahead first to make sure that your ID is suitable.
Many prisons will also scan your eyes (biometric scan) in order to prove your identity for future visits.
You will still need to bring ID every time you visit even if you have had your eyes scanned or been given a VIN.
Supporting and Helping Your Loved One
You will not be allowed to give your friend or family member in prison any items or any money directly.
However, ‘inmates’ are allowed up to $100 in their account at any time, up to a maximum of $100 per week.
This money can be used for telephone calls, or on certain days (usually once a week) to purchase or “buy up” certain items, such as; cigarettes and toiletries.
To deposit money, you need to know the inmate’s full name, their MIN or date of birth.
You will also need your own ID with your address on it and your visitor information number.
It is a good idea to ring and check that you can deposit money on the day you visit, as this department is not open every day.
Don’t forget to ask for a receipt.
Remember that as well as visiting, sending letters and depositing money the very best thing you can do for an inmate is to look after yourself.
Always ask his or her criminal lawyer for advice about anything you don’t understand.
Your criminal lawyer can also deposit funds on your behalf when he or she visits your loved-one in prison.
Keeping strong and together must be your utmost priority.
If you feel that you are not coping be sure to get some counselling.
Your loved-one’s criminal lawyer can refer you to a counsellor.
Alternatively, support is available through the Community Restorative Centre which can be contacted on (02) 9288 8700.