I would like to express my sincere thanks for your efforts with my case which was finalised today.
From start to finish, you handled this matter for me in a very professional way proving your capability and expertise in this field.
I would also like to highlight that you were always very approachable, responsive and took any concerns I made apparent very seriously, making me feel comfortable and as prepared as possible for today.
I believe that your preparedness for today was what allowed for the positive result we got to come about and I will forever be grateful.
Thank you again and best of luck tomorrow in Mount Druitt!